Card Shop — Support

WD Card Shop LLC

Card Shop is an iOS app for card-shop operators to view their sales, inventory, prices, and watchlists on their phone. This page is for getting help.

Contact

Email support@wdcardshop.com. We try to respond within one business day.

Common questions

The app shows no data after I sign in

Card Shop reads data that you upload from your Mac. If you've just created your account but haven't run the uploader yet, every tab will be empty. Run the Mac-side uploader once and pull-to-refresh in the app.

How do I delete my account?

In the app: tap the profile icon at the top-right of the Revenue tab, then Delete account. Permanent and immediate.

Or email us from the account-registered address and we'll delete it within 7 days.

I forgot my password

Reply to any email from us, or write to support@wdcardshop.com from your account's email address. We'll send you a reset link.

Data on the phone looks different from my web dashboard

The phone app shows the snapshot from your most recent uploader run. If the web dashboard was refreshed more recently, run the uploader again and pull-to-refresh in the app.

Can other people see my data?

No. Each shop's data is isolated by Supabase Row-Level Security tied to your account. Other users — even other Card Shop accounts on the same backend — cannot read your rows.

Reporting bugs

If something is broken, please email support@wdcardshop.com with:

Privacy

See our privacy policy for what data is collected and how it's stored.